Privacy Policy

LocalServ.ai respects your privacy and is committed to protecting your personal information. Throughout this document, when we say "we," "our," or "us," we are referring to LocalServ.ai. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform that connects customers with local service providers through AI-powered conversations. By using LocalServ.ai, you agree to the collection and use of information in accordance with this policy.

We collect several types of information to provide and improve our service to you.

Personal Information

• Name, email address, phone number, and mailing address
• Payment information including credit card details and billing addresses
• Profile information and preferences

Booking and Service Data

• Service type, location, and scheduling preferences
• Service provider details and interaction history
• Transaction history, reviews, and feedback

Device and Usage Data

• IP address, browser type, and operating system
• Platform interactions, page views, and navigation patterns
• Location data (with your consent)

AI Conversation Data

• Messages and conversations with our AI Sales Representatives
• Service requests and preferences shared during AI interactions

We use the information we collect to:

• Process bookings and payments
• Connect customers with service providers
• Improve our AI recommendations and platform performance
• Send notifications, reminders, and promotional offers (with your consent)
• Comply with legal obligations and ensure platform safety

We do not sell your personal information. We may share it with:

• Service Providers: To fulfill your service requests.
• Payment Processors: To securely process transactions.
• Analytics & Marketing Partners: To improve our services and for promotions (with your consent).
• Legal Authorities: When required by law or to protect our rights.

We use cookies and similar technologies to enhance your experience, remember your preferences, and deliver relevant ads. You can manage cookie preferences in your browser, but disabling them may limit functionality.

If you are a California resident, you have the right to know, access, and delete your personal information, as well as the right to opt-out of the sale of your data and not be discriminated against for exercising your rights. To exercise these rights, please contact us at privacy@localserv.ai.

We use robust security measures like encryption and secure servers to protect your data. However, no method is 100% secure, and we cannot guarantee absolute security.

Our services are not for children under 13. We do not knowingly collect information from them. If you believe your child has provided us with data, please contact us immediately.

We may update this policy occasionally. We will notify you of significant changes and update the "Last Updated" date. Your continued use of the service means you accept the new policy.